AI UX Design

Design Leadership

Design Systems

Creative AI UX

Healthcare + Marketing

Travel Re-imagined with AI

Travel Re-imagined with AI

Turning trip planning into a stress-free,
personalized experience.

AI Exploration

Prompt Engineering

Research & Synthesis

Travel Planning

ChatGPT

Google Maps & Flights

My role:

AI exploration and research — leveraging ChatGPT and Google tools to plan and optimize a multi-country trip, demonstrating how generative AI can streamline complex decision-making.

Tools:

• AI & Research

— ChatGPT for recommendations, prompting, trip structuring, and itinerary validation

• Mapping & Routing

— Google Maps & Google Flights for logistics

• Budget & Time Management

— Google Sheets for cost and schedule tracking

Trip Planner

3 Day trip to Paris

Day

Destination

Travel Time

Introduction

Travel planning can be overwhelming, often involving an overload of information and uncertainty in decision-making. However, with the right combination of AI and digital tools, independent travelers can streamline the planning process, optimize their itinerary, and feel more confident in their choices.

For this trip, I wanted to curate an experience centered around my passions—fashion, perfume, and scenic landscapes. The journey begins in Paris with the latest fashion exhibit at the Louvre, followed by a deep dive into the art of perfume-making in Grasse, France. From there, I’ll fly to Ireland to drive along the rugged coastline south of the Cliffs of Moher, starting in Dublin.

In this UX case study, I’ll illustrate how I leveraged AI-driven research, mapping tools, and organizational software to craft a well-balanced, efficient, and flexible itinerary. By visualizing the discovery and execution phases, I’ll showcase how technology helped me:

Discover & define my travel focus (fashion, perfume, scenic drives)

Prioritize destinations based on time constraints and logistics

Execute a seamless itinerary using AI, mapping tools, and structured planning

Beyond the logistics, this case study also explores what personally motivates me to travel—the thrill of discovery, immersive experiences, and the freedom to shape a journey that reflects what I love.

This isn’t just about planning a trip; it’s about how technology enhances decision-making, reduces friction, and creates a more intuitive and personalized experience.

Skills Applied:

User Research & Discovery – Identifying motivations for travel

Information Architecture – Structuring a complex itinerary

Decision-Making & Prioritization – Filtering experiences based on constraints

Interaction Design – Creating an intuitive, adaptable travel plan

Project Overview

The Challenge

Planning a multi-destination trip within a two-week limit meant making tough choices:

How much time to spend in each place without feeling rushed

How much time to spend in each place without feeling rushed

What to skip to avoid overloading the itinerary

What to skip to avoid overloading the itinerary

How to balance structure with flexibility to make the most of each destination

How to balance structure with flexibility to make the most of each destination

Over-planning risked burnout, while under-planning meant missing key experiences. Finding the right balance was essential.

This is where AI and digital tools became invaluable, helping me prioritize destinations, streamline decision-making, and optimize travel time without relying on a travel agency.

Key Insight

With AI and digital tools, travelers can:

Filter and prioritize experiences based on personal interests and real-time constraints

Filter and prioritize experiences based on personal interests and real-time constraints

Reduce cognitive load by automating research and organizing key trip details

Reduce cognitive load by automating research and organizing key trip details

Improve travel flexibility by using dynamic itinerary adjustments

Improve travel flexibility by using dynamic itinerary adjustments

The traditional approach of manually searching and cross-referencing multiple websites is inefficient. Instead, AI-powered planning creates a more intuitive, user-centered travel experience.

My Approach

This discovery map illustrates how I explored different themes, locations, and experiences, leveraging AI and digital tools to refine my travel choices. By using a combination of Google Search, ChatGPT, and Google Maps, I was able to:

  • Filter options based on my interests in fashion, perfume, and scenic drives.

  • Prioritize key destinations and activities that aligned with my goals.

  • Validate logistics, feasibility, and availability before finalizing plans.

Through this structured approach, I transformed a broad set of possibilities into a tailored, well-balanced itinerary that combines culture, exploration, and flexibility.

Discovery Map — Ideation & Planning

Discovery Map —
Ideation & Planning

I explored different themes, locations, and experiences, using AI and digital tools to filter, prioritize, and validate choices.

Trip Summary: A Journey Across France & Ireland

Trip Summary:
A Journey Across France & Ireland
✈️ 4 Flights:

Boston → Paris → Nice → Dublin → Boston

🏙️ 4 Cities:

Paris

Fashion, museums and
cultural experiences

Nice

Coastal relaxation before heading to Ireland

Dublin

Gateway to Ireland’s scenic drives and historic sites

Galway 

Vibrant city with a coastal charm and key scenic stops

🏡 2 Large Towns:

Grasse 
Perfume capital of the world

Ennis 
Historic Irish town with cultural and scenic attractions

Ennis 
Historic Irish town with
cultural and scenic attractions

Ennis 
Historic Irish town with
cultural and scenic attractions

🌿 1 Small Town & 1 Village:
🌿 1 Small Town
& 1 Village:

Dingle
Rugged, coastal beauty and charming streets

Dingle (Rugged, coastal
beauty and charming streets)

Dingle (Rugged, coastal
beauty and charming streets)

St. Paul de Vence 
Medieval hilltop village in the French Riviera

St. Paul de Vence (A historic hilltop village filled with art
and culture)

St. Paul de Vence (A historic hilltop village filled with art
and culture)

🖼️ 4 Museums:

Louvre (Paris)

Dior Museum (Paris)

Yves Saint Laurent (YSL) Museum (Paris)

National Gallery of Ireland (Dublin)

💎 3 Unique Tours:

Fragonard Perfume Tour (Grasse)

Domaine de la Rose Lancome
Botanical and perfume garden

The Burren Perfumery
Artisanal perfume-making in Ireland

🌍 Scenic Highlights:

Burren Perfumery & Cliffs of Moher (Ireland)

Connor Pass, Slea Head Drive (Dingle)

Limerick (Ireland)

🌸 3 Perfume Workshops:

Fragonard (Paris)

Galimard (Grasse)

Molinard (Grasse)

Comparative Insight:

An interesting observation emerged when comparing outputs: a Google search for “Best time of the year to go to Paris” returned generic recommendations, while ChatGPT offered a more detailed and immersive response that allowed me to better imagine experiencing Paris during different seasons.

This distinction underscored how AI-driven insights can provide richer context and help visualize travel possibilities more vividly than traditional search methods.

Execution Map – Optimizing the Itinerary

This execution map illustrates how the travel itinerary was structured to maximize experiences while maintaining flexibility across multiple destinations.

By leveraging Google Maps, Google Flights, Skyscanner, and Google Sheets, the plan was designed to:

  • Minimize fatigue – Efficient sequencing of flights, accommodations, and key activities.

  • Maximize experiences – Most days feature one key activity, ensuring a relaxed pace, with the exception of one day dedicated to two fashion museums in Paris.

  • Streamline logistics – Skyscanner was instrumental in finding hotels, while Google Maps helped with reviews and navigation. Google Sheets was used to track key locations, closure dates, and essential notes.

This approach ensures a well-paced journey that balances structured planning with the freedom to adapt along the way. 

Solution

To tackle these challenges, I designed a travel planning system that mirrors UX methodologies:

  1. Discovery Phase – What makes this trip meaningful?

  1. Discovery Phase – What makes this trip meaningful?

I began by identifying my core motivations for travel, drawing inspiration from both personal experiences and social media:

Fashion

Paris

Louvre Couture,
Dior Gallery, YSL Museum

Interest sparked by a social media ad

for the Couture exhibit at the Louvre.

Perfume

Grasse

Fragonard, Galimard, Molinard,
Domaine de la Rose Lancome

Fragonard, Galimard, Molinard

Inspired by a perfume class I took
at a local artisan shop.

Scenic Drive
Scenic Drive

Ireland

Dublin, Galway, Ennis, Dingle

Inspired by my love for driving
and exploring open roads.

To refine my itinerary, I explored ChatGPT, travel forums, and search engines—but ChatGPT provided the most helpful options. Unlike traditional search engines that return an overwhelming mix of generic results, ChatGPT adapted as my itinerary formed, making decision-making easier and faster. The conversational nature of its responses also felt more like a person sharing valuable insights, rather than an algorithm listing everything at once.

This approach allowed me to efficiently filter, prioritize, and validate experiences, ensuring my itinerary was both meaningful and well-paced

2. Planning Phase – Structuring the itinerary efficiently

To create a seamless travel experience, I leveraged Google Maps, Google Flights and ChatGPT to optimize logistics and minimize transit time.

Flight Planning

Used Google Flights to find direct flights and evaluate cost-effective options.

  • ChatGPT helped me select a regional carrier for my Paris to Nice flight, avoiding budget airlines with inconvenient schedules or fees.

  • ChatGPT also guided me in choosing where to stay the night before certain flights to ensure smooth transitions.

This strategic planning allowed me to streamline travel connections, minimize unnecessary delays, and ensure a well-paced itinerary, blending efficiency with flexibility. 

Ground Transportation & Route Optimization

Used Google Maps to compare train vs. taxi options, considering transit time, cost, and convenience.

ChatGPT helped me assess feasibility for Ireland’s road trips, ensuring multi-stop routes were realistic given daily mileage and driving hours.

Adjusted the itinerary based on ChatGPT’s recommendations to balance travel time with meaningful experiences at each stop.

Image: Google maps and ChatGPT interaction to help determine feasibility of the drive between destinations with stops for experiences and site seeing.

3. Optimization Phase – Balancing planning with flexibility

To avoid overplanning fatigue while still making the most of each destination, I intentionally designed my itinerary with both structure and adaptability in mind.

Prioritizing key experiences & avoiding crowds:

  • Mornings were reserved for high-priority activities, ensuring I had the energy and focus for meaningful experiences.

  • Scheduling major attractions, like the Louvre, in the morning helped me avoid crowds, making for a smoother and more enjoyable visit.

  • Afternoons remained open for optional add-ons, allowing space for spontaneity, rest, or unexpected discoveries.

Using Google Maps for an adaptive experience:

  • I leveraged Google Maps’ different pin options (heart, star, “want to go”) and custom lists to create a more intuitive UX for myself when navigating.

  • This system provided a clear visual reference, helping me make real-time decisions without feeling overwhelmed by too many options at once.

Balancing transit & exploration:

  • Used real-time AI recommendations to optimize transit time while keeping travel between destinations manageable.

  • Pinned key stops I wanted to make along the way but gave myself the flexibility to skip them if the day called for a slower pace.

This approach ensured that my trip remained structured but not rigid, allowing for mindfulness, exploration, and adaptability, all while creating a seamless travel experience.

4. Execution phase – designing a seamless travel experience

A seamless two-week journey from Boston to Paris, Grasse, Nice, and Ireland—blending fashion, perfume, art, and scenic landscapes.

From Boston to Paris:

Boston

Paris

June 3

Paris

Hotel

Fashion

June 4

Paris

Fashion

Perfume

June 5

Paris

Fashion

Perfume

From Boston to Paris:

Boston

Paris

June 3

Paris

Hotel

Fashion

June 4

Paris

Fashion

Perfume

June 5

Paris

Fashion

Perfume

From Boston to Paris:

Boston

Paris

June 3

Paris

Hotel

Fashion

June 4

Paris

Fashion

Perfume

June 5

Paris

Fashion

Perfume

From Paris to Grasse:

Paris

Nice

Grasse

June 6

Grasse

Grasse

Place des Artistes

June 7

Grasse

Perfume

Fashion

Musee du Costume Provencal

June 8

St Paul de Vence

Gourdon

St Paul
de Vence

From Paris to Grasse:

Paris

Nice

Grasse

June 6

Grasse

Grasse

Place des Artistes

June 7

Grasse

Perfume

Fashion

Musee du Costume Provencal

June 8

St Paul de Vence

Gourdon

St Paul
de Vence

From Paris to Grasse:

Paris

Nice

Grasse

June 6

Grasse

Grasse

Place des
Artistes

June 7

Grasse

Perfume

Fashion

Musee du Costume Provencal

June 8

St Paul de Vence

Gourdon

St Paul
de Vence

Grasse → Nice → Dublin
June 9

Grasse

Nice

Perfume

June 10

Nice

Dublin

Museum

Grasse → Nice → Dublin
June 9

Grasse

Nice

Perfume

June 10

Nice

Dublin

Museum

Grasse → Nice 
→ Dublin
June 9

Grasse

Nice

Perfume

June 10

Nice

Dublin

Museum

Dublin Galway Ennis Dingle
June 11

Dublin

Galway

Distance

65 miles

2 hr 30 min

Burren Perfumery

June 12

Galway

Ennis

Distance

75 miles

3 hrs

Cliffs of Moher

June 13

Ennis

Dingle

Distance

165 miles

3 hr 30 min

Coumeenoole

June 14

Dingle

Dublin

Distance

195 miles

4 hr 30 min

Dublin Galway Ennis Dingle
June 11

Dublin

Galway

Distance

65 miles

2 hr 30 min

Burren Perfumery

June 12

Galway

Ennis

Distance

75 miles

3 hrs

Cliffs of Moher

June 13

Ennis

Dingle

Distance

165 miles

3 hr 30 min

Coumeenoole

June 14

Dingle

Dublin

Distance

195 miles

4 hr 30 min

Dublin Galway
Ennis Dingle
June 11

Dublin

Galway

Distance

65 miles

2 hr 30 min

Burren Perfumery

June 12

Galway

Ennis

Distance

75 miles

3 hrs

Cliffs of Moher

June 13

Ennis

Dingle

Distance

165 miles

3 hr 30 min

Coumeenoole

June 14

Dingle

Dublin

Distance

195 miles

4 hr 30 min

Impact & Learnings

AI played a pivotal role in streamlining my travel planning process, significantly reducing research time and improving the overall organization of my trip. By leveraging ChatGPT for itinerary structuring, logistics planning, and decision-making, I was able to design a well-balanced trip tailored to my interests. However, while AI proved to be an invaluable tool, this project also highlighted key areas for improvement and future potential.

✅ Key Benefits

Reduced Decision Fatigue 

ChatGPT streamlined the planning process by using memory and logic, recognizing my preferences and making informed assumptions about what I might enjoy.

Time Saved

Instead of repeatedly inputting the same details, AI built upon my previous selections, presenting refined options that aligned with my interests without overwhelming me with unnecessary choices.

Optimized Logistics

AI helped specifically with scenic road trip planning in Ireland, determining the number of stops, calculating mileage, and accounting for time needed at each destination to ensure a realistic and well-paced itinerary.

⚠️ Pain Points & Areas for Improvement

Verification of AI Recommendations

While ChatGPT provided excellent suggestions, I had to cross-check locations with Google Maps to ensure accuracy, as some recommendations included permanently closed places.

Lack of Integrated Execution

AI could suggest itinerary details but couldn’t create structured documents like Google Sheets or calendar reminders automatically.

💡 Future Enhancements

Automated Travel Planning Assistance If ChatGPT could generate structured Google Sheets, it would enhance organization and execution. Key features could include:

Daily Itinerary Tracking – A clear, day-by-day schedule with travel times and reservations.

Reservations Log – Consolidated details of flights, hotels, and pre-booked activities for easy reference.

Personalized Packing List – Based on destination, climate, and planned activities.

💡 AI-Powered Travel Management

Creating Calendar Reminders – Scheduling alerts for booking museum passes and restaurant reservations in advance.

Budget Monitoring – Tracking expenses and suggesting cost-effective adjustments in real time.

Recommending Travel Essentials – AI-generated lists based on itinerary needs and local conditions.

Final Takeaway

AI is a powerful assistant for travel planning, offering efficiency, personalization, and logistical support. However, human oversight remains essential to validate recommendations and ensure a seamless experience. As AI capabilities evolve, the potential for fully automated, user-centered travel planning becomes an exciting possibility. 🚀